FAQs
More FAQs- What contents are not sent to storage?
- Do I need to move out of my home during the restoration process?
- What causes mould in my home?
Items not recommended or permitted for storage include: All items required to continue your business activities at a temporary location, cash and cheques, sensitive business documents or records, sensitive electronic data, checkbooks, company seals, valuable artworks or collections, flammables, weapons and ammunition.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.
Excess moisture caused by leaks or flooding in your home — especially in typically damp environments like your kitchen, laundry room and bathrooms — creates the perfect breeding ground for mould or mildew. To control and reduce the risk for mould growth in these areas, you must properly maintain your plumbing system and monitor appliances that use large quantities of water, such as dish washers and washing machines. Small amounts of indoor mould are unavoidable and usually harmless. In damp environments, however, mould spores can more easily reproduce and cause more serious and difficult to remove mould problems.