FAQs
More FAQs- Do you use specialized products or equipment for disinfection, and are they safe for humans and pets?
- How long will the water damage restoration project take?
- Do I need to move out of my home during the restoration process?
At ServiceMaster Restore, we understand the importance of using specialized products and equipment for disinfection to ensure that all pathogens are properly removed from your home. That's why our highly trained technicians are equipped with state-of-the-art tools and cleaning solutions specifically designed for biohazard cleanup. These products and equipment not only effectively eliminate harmful pathogens, but they are also safe for humans and pets. We prioritize the health and safety of our customers and their loved ones. You can trust us to thoroughly clean and disinfect your home without putting your family at risk.
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
Depending on the extent of damage, your insurance representative can help you answer this question. Ultimately, however, this is a decision you must reach on your own. Some things you may want to consider are safety concerns, odours, electricity, and disruption as a result of the equipment, work and noise that may be necessary to complete the restoration process in your home. If vacating your premises during the process, consider forwarding your mail to your temporary residence; stopping your newspaper and other deliveries; notifying your utility company, cable company, etc., of the temporary suspension of services during the restoration process.